Contact Us
Telephone and fax enquiries
Victoria:
Call us 8am-5pm, Monday to Friday:
Phone: (03) 9639 3000
Fax: (03) 9639 1366
Freecall : 1800 337 789
Tasmania:
Phone: 1800 337 789
If you are in urgent need of support outside our business hours call Lifeline 13 11 14
Incolink also has a dedicated service to assist members who speak languages other than English.
For telephone interpreter connections contact the following numbers and request to be connected to Incolink.
(03) 9280 1901 - Vietnamese Bosnian Amharic
(03) 9280 1902 - Greek Somali Korean
(03) 9280 1903 - Turkish Polish Cambodian
(03) 9280 1904 - Arabic Serbian Mandarin
(03) 9280 1905 - Italian Macedonian Cantonese
(03) 9280 1906 - Spanish Croation Russian
(03) 9280 1908 - Dari Dinka Sudanese
(03) 9280 1907 - All other languages
(If you dial the All other languages number 9280 1907, your call will transfer to a VITS operator who will assist in connecting you to an interpreter).
If the phone you are using does not have a conference call facility – follow the prompts to enter their phone number and VITS will make the connection to your client.
For on-site interpreter bookings (03) 9280 1955
In Person
1 Pelham Street
Carlton VIC 3053
between 8am-5pm Monday to Friday
Mail Enquiries
Incolink - Victoria
1 Pelham Street
Carlton VIC 3053
Incolink - Tasmania
GPO Box 660
Hobart TAS 7001
Email Customer Service
Email Health and Wellbeing