1 Pelham Street
Carlton VIC 3053
General enquiries: Mon, Tues & Fri 8am - 4pm
Counselling: Mon-Thurs 9am - 5pm
3/200 Malop Street
Geelong VIC 3220
GPO Box 660
Hobart TAS 7000
For queries related to your Incolink account, email our Customer Service team
To inquire about counselling or related services, email our Wellbeing & Support Services team
Incolink also has a dedicated service to assist members who speak languages other than English.
For telephone interpreter connections contact the following numbers and ask to be connected to Incolink.
(03) 9280 1901 - Vietnamese Bosnian Amharic
(03) 9280 1902 - Greek Somali Korean
(03) 9280 1903 - Turkish Polish Cambodian
(03) 9280 1904 - Arabic Serbian Mandarin
(03) 9280 1905 - Italian Macedonian Cantonese
(03) 9280 1906 - Spanish Croation Russian
(03) 9280 1908 - Dari Dinka Sudanese
(03) 9280 1907 - All other languages
(If you dial the All other languages number 9280 1907, your call will transfer to a VITS operator who will assist in connecting you to an interpreter).
If the phone you are using does not have a conference call facility – follow the prompts to enter their phone number and VITS will make the connection to your client.
For on-site interpreter bookings (03) 9280 1955