Prompt, informed and effective response to any critical incident on a construction site, particularly if it involves occupational health and safety, is essential.

Incolink has established a set of Critical Incident Response Guidelines for Site Officials, as follows:

• Stay calm, take control, be directive, delegate where possible
• Secure safety at the scene of the incident for yourself and others
• Administer first aid to casualties
• Call emergency services
• Advise key people on-site and off-site
• Advise the Incolink Construction Industry Chaplaincy to initiate on-site support

• Arrange for a group debrief and/or individual counselling through the Incolink Chaplaincy
• Include yourself in assessing the support processes
• Report back to the work group on the welfare of casualties
• Monitor on-site stress levels and recovery of the work group
• Liaise with the Chaplaincy area to arrange group or individual post-incident follow-up if necessary

Incolink provides handy wallet-size cards carrying the above information so members can have the information on them at all times to remind them of the step-by-step process. They are available through Incolink Member Services Department.

Remember, free confidential counselling and support for members is available through Incolink.

Incolink Member Services Department
Contact Member Services if you have any queries relating to member benefits, including training and employment advice, financial rights, counselling and support, drug and alcohol problems, health and wellbeing program.

Email Member Services: memserv@incolink.org.au
Telephone Member Services Direct: (03) 9668 3061
Counselling and Chaplaincy Mobile: 0419 568 605