Privacy Policy
Introduction
Redundancy Payment Central Fund Ltd (ACN 007 133 833) (Incolink) is required to comply with the Privacy Act 1988 (Cth) (Act) and similar state legislation applicable to the privacy of individuals.
This policy describes how we manage personal information (which may include sensitive information) we hold about you. The Act defines personal information to mean information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion.
Sensitive information includes, but is not limited to, details of an individual's religious beliefs, membership of a trade union and health information.
Collection of personal information
Incolink will not collect personal information unless the information is necessary for one or more of its functions or activities. Further, Incolink will only collect personal information by lawful and fair means and not in an unreasonably intrusive manner. Incolink will collect information directly from the person about whom the information relates when it is reasonable and practicable to do so. Where Incolink collects personal information about you from a third party, reasonable steps will be taken to ensure that you are made aware of how to contact Incolink to access your information, the purposes for which the information is collected, the types of organisations to which information is usually disclosed and any law that requires the particular information to be collected.
Incolink's main function is to operate redundancy funds, portable sick leave funds and income protection funds. In order to administer the funds, Incolink collects personal information about members directly from members as well as from members' employers. The type of personal information collected by Incolink includes, but is not limited to:
- name, street, telephone number(s);
- date of birth;
- email address;
- occupation;
- salary; and
- tax file number
Incolink also offers other services such as employment advice, counselling support and an insurance referral service. As part of these functions, detailed personal and sensitive information may be collected. If you seek any of these additional services from Incolink you may be asked to provide personal information for the purpose of providing the service.
Use and disclosure of personal information
Incolink may use or disclose personal information for the primary purpose for which it was collected. If Incolink uses or discloses personal information for a purpose other than the primary purpose for which it was collected (the Secondary Purpose), to the extent required by the Act and any applicable state law, Incolink will ensure that:
- the Secondary Purpose is related to the primary purpose of collection (and directly related in the case of sensitive information), and you would reasonably expect that Incolink would use or disclose the personal information in that way;
- you have consented to the use or disclosure of the personal information for the Secondary Purpose;
- use or disclosure is required or authorised by law; or
- the use or disclosure is otherwise permitted by the Act and any applicable state law.
In order to operate the redundancy funds and to ensure that the purposes of the funds can be fulfilled, Incolink may disclose personal information it holds. Specifically, Incolink may disclose personal information held by Incolink about members to organisations including, but not limited to:
- principal contractors on building sites;
- union representatives (including job stewards);
- employer association representatives;
- insurers (and their claims handling agents);
- employer members of Incolink;
- Government bodies including, but not limited to, Centrelink and the Child Support Agency; and
- third party service providers including, but not limited to, printing companies and document disposal agencies.
Incolink uses contractors to provide some of the services offered by it. Information disclosed to Incolink may be provided to such service providers. All contractors engaged by Incolink are required to abide by Incolink’s privacy policies.
Incolink may disclose personal and sensitive information if it believes that there is a serious and imminent threat to an individual’s life, health or safety; or a serious threat to public health or public safety.
Incolink may also use personal information we hold to provide details of promotional offers and special events.
Quality and security of personal information
Incolink will take reasonable steps to:
- ensure that the personal information it collects, used or disclosed is accurate, complete and up to date;
- protect personal information it holds from misuse and loss and from unauthorised access, modification or disclosure; and
- destroy or permanently de-identify personal information if it is no longer needed for any purpose for which the information may be used or disclosed under the Act or any other applicable law.
Access and correction
Incolink will generally allow you to access personal information it holds about you where practicable, and will take reasonable steps to correct any personal information that is inaccurate. There may be some situations where Incolink may not allow you to access personal information it holds about you, or may refuse to correct personal information. In these situations Incolink will provide you with reasons for this decision. Depending on the circumstances, a small charge may apply for costs involved in providing you with access to personal information about you.
If you have any questions concerning how Incolink handles personal information or wish to gain access to personal information about you held by Incolink, please contact:
The Privacy Officer
Incolink
1 Pelham Street
Carlton
Telephone: (03) 9639 3000
Facsimile: (03) 9639 1366
Additional information for users of our Website
If you visit
www.incolink.org.au (
Website) to read, browse or download information, our system may record information such as the date and time of your visit to the Website, the pages accessed and any information downloaded. This information is used for statistical, reporting and website administration and maintenance purposes only.
Like many websites, our Website may use "cookies" from time to time. Cookies are small text files that we transfer to your computer's hard drive through your web browser to enable our systems to recognise your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals. The default settings of browsers like Internet Explorer always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the Website may not function fully for users that disallow cookies.
While we take great care to protect your personal information on our Website, unfortunately no data transmission over the Internet can be guaranteed to be fully secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email or by submitting information using the Website. We have no way of protecting that information until it reaches us. Incolink will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information due to the Website being linked to the internet.
The Website may contain links to other sites. We are not responsible for the privacy practices, policies or content of those sites.
Miscellaneous
In this policy “personal information” and “sensitive information” have the same meaning as under the Privacy Act 1988 (Cth).
This policy represents our policy as at July 2009. We may change this policy from time to time by posting the amended policy on this Website. The amended policy will be effective upon being posted on this Website and access to this Website following any update of the policy will be deemed consent to the revised policy. Although we intend to observe this policy at all times, it is not legally binding on Incolink in any way. From time to time we may regard it as necessary or desirable to act outside the policy. Incolink may do so, subject only to any statutory rights you have under the Act or other applicable legislation.